This went through for me and people on other websites are having the same problem as you so here is the fix.
About the code:
The code has to be all lowercase letters. no spaces, the same letters as shown
If you have signed up for any Nestle carnation offers in the past this will not work for you. it will state only one per household. easy way to get around this is to change your address. for exmple
Address 1 - 123 smith st
Address 2 -
City - Victoria
Province - Bc
postal - V8P 2h7
Can easily be changed to
Add 1 - 123 Smith st
Add 2 -Smith rd
City - Victoria
Prov -Bc
v8p2h7
Or
add 1- 123 smith street
add 2 -house (or apartment)
victoria
ect ect
-^_^- |