 Lush
i recently had a poor experience at Lush. long story short, it was the last day of a BOGO sale (unknown to me) and i had left my debit card in the car. the girl had overheard me saying i was coming in the next day to the mall, so she suggested that rather than running out to my car in such cold weather, to just pick it up the next day. what a great idea!
so when i went back the next day, i was advised that the BOGO sale had ended the day before! when i explained to her what had happened, she didnt seem to care and began putting my items away :(
i emailed the company and they apologized and advised that they have an apology basket waiting for me at the store. as i am a shift worker, i asked that it be couriered to my house instead - still awaiting their response...
but will definately share what i got when i get it...love Lush products!! |