The Walmart Return Policy in Canada
Shopping at Walmart in Canada will give you the best prices for groceries and more. To make your experience better, read their return policy. This way, you will know what to do if you have a problem with your purchase.
In 2023, you’ll be able to return your Walmart Canada purchases with ease and no hassle; there are only a few exceptions. Let’s show you how easy it is right now!
Return Timeframes at Walmart
The Standard 90 Days is the General Rule of thumb for most items Walmart Canada sells, but if you have a bad habit of being forgetful, try and return the item within 30 days to be on the safe side.
When shopping at Walmart, hold onto your receipt regardless of whether your purchase was in-store or via delivery from their online store.
The Different Return Time Frames on Selected Types of Products
The whole department of Electronics is the one you really need to pay attention to. Your item must be in its original box etc and within a way smaller time frame window.
Walmart’s Return Policy on Electronics:
14 days
If you buy any of the listed items from Walmart Canada, you can return them for a full refund within 14 days. These items should be returned unopened for a refund.
- Computers
- Laptops
- Tablets
- Digital Cameras
- Video Game Consoles
- GPS Units
- Printers
- Monitors
- Wireless prepaid phones
- Wearable tech.
30 days for Select Electronics
You have 30 days to return large and more expensive electronic items that you purchase. Televisions, Home & Portable Audio Systems, drones with GPS function, DVD players/recorders, mp3 players/, headphones, telephones
some smaller stuff found in the electronics section: Music, movies, Ink cartridges and software products also fall in the 30-day return policy window Unopened.
Other Products
- Air Conditioners
- Tents
- Pools
- Air mattresses
- Outdoor power equipment
- breast pumps
and if you purchase from a Walmart Vision Center – you need to also return the following items in 30 days if unopened.
- Eye Glasses
- Disposable contact lens box.
365 days
You can return trees and shrubs within 1 year after the purchase.
Children’s clothing & Satisfaction Guarantee & Returns
Walmart offers the following satisfaction guarantees for children’s clothing, exclusive brands to Walmart Canada with the following exceptions:
- •Children’s clothing & footwear (excluding accessories)
- Children’s clothing and footwear can be exchanged if the item is worn out before the child outgrew the item.
How to Use:
- The Replacement will be of an identical item or a suitable substitute of equal size and price.
- To get the satisfaction guarantee make sure you have the receipt as required.
Related Article Walmart Canada Price Match Policy
Non-Returnable Items at Walmart
There are also certain products that you cannot return if you bought them at a Walmart in Canada.
Standard items:
- Prepaid phone cards
- Gift Cards
- Prescription medication
- Sexual Wellness Items
- Family Planning products
- Photo Custom Services
- Special Order Jewellery
- Pierced Earrings
- Ammunition
- Fireworks
- Digital Downloads
- Underwear
- Swimwear with the hygiene liner removed
- Clearance items
Returns for Online Purchases at Walmart.ca
Purchasing online at Walmart.ca can be a royal pain, especially when you purchase from other sellers and not directly from the Walmart warehouse.
Be on the look for “Sold & Shipped by ” before proceeding to purchase, because your return policy may change
If you purchased an item on Walmart.ca for under $150 you can return it to any Walmart department store to get a cash refund. If the item is more than $150 you will need to contact the Sold & Shipped Contact in order to find out the next step on your return.
Keep Your Receipt and don’t forget to fill out the Walmart.ca Survey to tell them about your experience for a chance to win $1000 GC
Walmart Return Policy for Opened & Unboxed Items
No official Return policy on opened and unboxed items. The decision lies with your local customer service department and the management of the store. Remember to bring your receipt. Because it will be even more difficult to return an opened box and no receipt.
If they decide to accept the return – you will get a gift card in exchange and not cash back seems to be the way things are run by the few stores I’ve returned items to for non-working items.
