What is Winners Return Policy?

Lots of people return stuff they buy from Winners for different reasons. Maybe the thing wasn’t what they expected; it didn’t fit, or perhaps it was just a gift they didn’t like. Whatever the reason, it’s crucial to know the store’s return policy before you buy. Nobody wants to end up unsatisfied! I mean, who likes returning stuff? Unless, of course, the return policy is simple.

Winners Return Policy Explained

Understanding the Store “Winners” Return Policy


The Winners return policy is designed to make the returns process as simple and hassle-free as possible. Customers can return items within 30 days of purchase if they are a TJX Canada STYLE+ Loyalty member ( BTW, it’s FREE to join) with a valid receipt.


Otherwise, you will only receive a 10-day Return Window.


No worries if you’re not happy with your purchase. If it’s in its original state, you can exchange it for a different size or colour within the same timeframe. They issue refunds within two weeks of receiving and accepting the returned item.


Just show them the original receipt to prove your purchase. If you don’t have it, they might ask for some personal info to verify you!

Meme of Winners store

Winners return policy after 30 days.

Hey there! Just a heads up that Winners won’t be able to accept your return after 30 days or without valid proof of purchase. Ensure all items are returned in the return window for an easy-peasy experience. And if you’re having any trouble getting things sorted, don’t hesitate to contact our Customer Care team for more info.


No Receipt Returns

Hey, if you lost the receipt, no problem! Sometimes stores will give you a refund as a gift card at their discretion.


Time Frame for Returns

At Winners,  They get it — sometimes, you need to make a return. That’s why they have a 10-day policy for purchases with a valid receipt. Just ensure the item is in its original condition and you have proof of purchase before starting the return process.


They immediately issue a refund once they receive the returned item and give it the thumbs up. If you’re returning something you bought in-store, they will give you a cash refund on the spot. Or, if you’d prefer, they can provide you with a gift card instead.



Gift Cards/Gift Receipts

So, let’s say someone gave you a gift, and now you want to return or exchange it. No worries! Bring the item back to us with a valid gift receipt within 30 days of purchase, and they will sort you out with store credit or an exchange.


Note: this only applies to items not purchased with a gift card or through an express checkout using a gift receipt.

Winners Shopping Bags

Non-Receipted Returns

No receipt? No problem! At Winners, you can return an item and snag an exchange or store credit at the current selling price. Remember, for non-receipted returns; you’ll need to show some form of identification.


Unsellable Condition Returns

Yo, just a heads up! If you want to return something, make sure it hasn’t damaged, soiled, or just not fit for sale. Because, in that case, They will refuse that refund.


Photo Identification Requirement

Suppose you want to return an item or exchange it at Winners. In that case, you’ll need to provide valid photo identification like a driver’s license, passport, student ID card or government-issued ID card.

Make sure you return the product in its original packaging within 10 to 30 days of purchase, with proof of purchase and in its original condition.

They’ll issue a refund to the original payment method or as a gift card.